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Mandy

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  • How do I add a medication to a patient’s profile?

      Click on the patient’s name from the My Patients list. Scroll down to the PATIENT SENSOR INFO & SCHEDULE section. Click on the section to expand it and view current medications and sensors on t...

  • How do I reset a patient’s password?

    There are a couple of ways you can reset a patient's Propeller password. A patient can change their password using the Propeller app:1. If they're already signed into the app, tap the settings/gea...

  • Propeller Video

    Propeller is the leading digital platform for respiratory health management. Through sensors, mobile apps and services, Propeller helps reduce the cost of care while delivering better quality of l...

  • Provider Portal: Account Settings

    Learn how to view & edit your account settings on the Propeller Provider Portal.

  • Provider Portal: Help Center

    Learn where to find the library of Propeller Support resources and how to contact Propeller’s Customer Support team directly from the portal!

  • How to Remove Your Sensor for Respimat

    Sensor Removal Get a refill for your inhaler prescription? Just move your sensor to your new inhaler! Hold your Respimat (tube shaped) inhaler in one hand with the mouth piece facing downwards. P...

  • How to Attach Your Sensor for Respimat

    Sensor Attachment Hold your respimat (tube shaped) inhaler in one hand. You want the label to be facing up-side-down, so you can’t read it. With your other hand, take the Propeller sensor and sli...

  • How To Attach Your Sensor for Diskus

    Sensor Attachment Hold your diskus (circle shaped) inhaler in one hand. You want the dose counter facing you. With your other hand, take the Propeller sensor. The white plastic part with the butt...

  • How to Remove Your Sensor for Ellipta

      Sensor Removal Hold the inhaler in one hand. Pull up on the tab on the side of the sensor. Need help attaching your Ellipta sensor again? See this article here.  

  • How do I change my password?

      I know my current password and can sign in to Propeller In the upper right hand corner of the Provider Portal, click on the colored circle with your initials. Select “Password & Account”. Enter...