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Mandy

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  • How do I add a hub to a patient's account in the Provider Portal?

    Introduction Providers and admins now have the ability to add a hub to a patient’s account using the Propeller Provider Portal. Until now, Propeller Support has been the primary resource for addin...

  • Why is adherence now calculated by puffs?

    At Propeller we’re always striving to provide you with the most accurate and useful information to better manage your patients.  Changing the way we calculate adherence does just that. Historically...

  • How do I mark a patient as a favorite?

      There are two ways to mark a patient as a favorite, or bookmark, their profile. From the My Patients list, click in the far left hand corner right above where the patient’s name is listed. The ...

  • How to Remove Your Sensor for MDI with Blue Button

    Sensor Removal Get a refill for your inhaler prescription? Just move your sensor to your new inhaler! Hold your inhaler in one hand. Grab the white plastic part of the sensor with your other hand...

  • How to Remove Your Sensor for MDI with Blue Button

    Sensor Removal Get a refill for your inhaler prescription? Just move your sensor to your new inhaler! Hold your inhaler in one hand. Grab the white plastic part of the sensor with your other hand...

  • How to Attach Your Sensor for MDI with Blue Button

      Sensor Attachment Hold your inhaler in one hand. You want the canister facing upwards, like you were going to take your medication. It may help to remove the canister from the plastic housing i...

  • How to Attach Your Sensor for MDI with Blue Button

      Sensor Attachment Hold your inhaler in one hand. You want the canister facing upwards, like you were going to take your medication. It may help to remove the canister from the plastic housing i...

  • How to Attach Your Sensor for Ellipta

    Sensor Attachment With your inhaler closed, put the sensor on the top of the inhaler. Make sure the clear side of sensor is on the dose counter side of the inhaler. Press firmly – the sensor will...

  • How to Remove Your Sensor for Diskus

    Sensor Removal Get a refill for your inhaler prescription? Just move your sensor to your new inhaler! Hold your diskus (circle shaped) inhaler with the sensor on it in both hands with the dose co...

  • How to Attach Your Sensor for Ellipta

      Sensor Attachment With your inhaler closed, put the sensor on the top of the inhaler. Make sure the clear side of sensor is on the dose counter side of the inhaler. Press firmly – the sensor wi...