Introductory Guide

Welcome to the Propeller Provider Portal! Here’s a brief overview to help you get started. Let’s go over each section one by one:

1. Top Navigation Bar
2. My Patients - Patient Lists
3. Patient Detail
4. Notifications
5. Account Settings

1. Top Navigation Bar

This top bar contains links to navigate quickly to different sections of the portal. The Help Centre(question mark) and Account Settings (your initals) have drop-down sub-menus that appear when you click on the icons. 

1. Patient Lists 
   Lists of all your patients, filtered by either Asthma, COPD or Sensor Inactive (no sensor sync in past 7 days).
2. Contextual Search Bar 
   Quickly search for individual patients.
3. + Button 
   Add a new patient to the system by clicking this link and completing the patient enrolment process.
4. Notifications 
   Contains all your recent notifications, filtered by type. The red dot represents the number of new notifications you have just received.
5. Help Centre 
   Watch training videos, access FAQs and other support tools, and message the Propeller Support team directly from the portal.
6. Profile Settings 
   Click on the icon with your initials to access your provider account information, change your password, update your notification settings or log out.

2. My Patients - Patient Lists

We’ve broken down the patient lists by type of disease and sensor activity to help you sort your patients with ease. The Asthma, COPD and Sensor Inactive lists have different sorting categories to give you the relevant patient information for each filter. 

1. Patient Type 
   All your patients currently on Propeller are represented here, sorted by type.
2. Bookmark 
   By hovering over the top left-hand corner above each patient’s name on the list, you’ll make the bookmark triangle visible. Clicking on it allows you to bookmark that particular patient. If you click on the very top bookmark triangle (above the category title ‘Patient’), you can sort all your bookmarked patients to the top of the list.
3. Patient Name 
   This column sorts patients by their last names, in alphabetical order. Click on the category title at the top (blue text) to sort them into either ascending or descending order. The eye icon lets you hide patient names to protect their privacy.
4. Asthma control for the last 7 days 
   Propeller uses NHLBI guidelines and a patient’s reliever usages to calculate their asthma control score. For more specific information on each score, have a look at our FAQ page.
5. Reliever use for the last 7 days 
   The seven circles indicate reliever use in the past seven days up to the current day. If the circle is grey, it means no reliever medication was taken that day. If it is purple, it means medication was taken that day, and the number inside the circle indicates how many times it was taken. If the daily or weekly total exceeds 6, it changes to red as a warning.
6. Adherence for the last 7 days
   Propeller calculates adherence based on a patient’s daily schedule. If a patient is supposed to take two doses a day, but has only taken one for the past week, for example, their weekly adherence would be 50% or 7/14.
7. Last sync with reliever sensor 
   Indicates the most recent time the Bluetooth™ wireless technology sensor on the patient’s reliever inhaler was synced to our database. The Propeller sensors automatically sync with our database every 2-3 hours independent of medication use. If the sensor has not synced for 7 days in a row, the patient is automatically moved to the Inactive category to better keep track of them.
8. Last contact with care team 
   This is the date of the most recent notification about a patient’s health status that was resolved by a member of your care team.

COPD Patient List

1. COPD Reliever Baseline 
   For COPD patient lists, their Reliever Baseline is displayed in lieu of an asthma control score. The number on the left represents their baseline average over the last 30 days, and on the right, their baseline average over the last 48 hours. This allows you to compare and spot a dramatic change in their reliever use.

3. Patient Detail

You can get a detailed picture of an individual patient’s health and background by clicking on his/her name on the patient list. It opens up as a scrollable overlay modal. A patient’s detail is organised into 3 parts: At the top is the patient’s Reliever and Preventer Medication Usage Graph, followed by 3 expandable tables of patient’s sensor info, contact info and trends. The bottom section is Notification History, which chronologically lists all of the instances when we’ve sent you notifications about this patient. This enables you to get a sense of the patient’s progress as well as the effectiveness of your intervention.

1. Total reliever events 
   This is the number of times the patient has used their reliever medication in the selected time frame.
2. Hover over for details on reliever usage 
   We display daily reliever medication use as individual orange bars. Hover over these bars to see medication name, time the patient used the medication and the number of puffs.
3. Night-time reliever events 
   If the night-time reliever toggle is switched on, you will be able to see night-time events as dark orange.
4. No sync detected with sensor 
   The Propeller sensor on the patient’s inhaler syncs automatically with our database every 2-3 hours so that we have the most up-to-date patient medication usage info. If the patient has not synced their sensors in the last 24 hours, a grey block will be displayed on the timeline
5. Start of a synced timeline 
   This blue line indicates when the patient’s sensor first started to actively sync with our database. It is the beginning of their recorded medication usage history with Propeller.
6. Hover over for details on preventer usage 
   We display preventer medication use by weekly averages. Hovering enables you to get the details of a patient’s daily medication dosage.
7. Zoom in and out of the timeline 
   By moving the timeline toggle, you can view the patient’s medication usage pattern in increments from the past two weeks to the past year.
8. Bookmark, print and exiting 
   These icons allow for bookmarking, printing and exiting the patient detail page.
9. Editing patient contact and sensor information 
   The pencil icon allows you to edit or add your patient’s contact, care provider and sensor info directly from this page.

4. Notifications

The notifications page is an archive of messages and alerts we’ve sent to you about your patients (if you’ve opted to get them emailed or texted to you via phone, they will also appear here. You can edit those preferences in your account settings). The menu on the left sorts the notifications by notification type. The list is always displayed with the most recent messages at the top and the oldest messages at the bottom.  

5. Account Settings

Under the account settings drop-down menu, you can access and edit your profile, password and notification settings. At the bottom of the menu there is the option to sign out of your account.

Do you want to know more?

Visit the Help section in the top right-hand corner. See our tutorial videos and webinars, or browse the FAQ.