How do I add a second Carer or non-clinical follower to a patient’s account?

For the privacy and protection of all of our patients, providers no longer have the ability to add or remove followers who are not members of the care team. The patient or his/her carer will need to follow the below steps to add a new follower:

1. Get the carer or patient go to my.propellerhealth.com.
2. Sign in using their email address and password.
• Can’t remember it? No problem. Click on the ‘Having trouble signing in?’ to be emailed a password reset link.
3. Click on ‘Settings’.
4. There should be a menu bar of options on the left-hand side of the page.
5. Click on ‘Sharing’.
6. Click ‘Invite Follower’ and enter the name and email address of the person who will be following the patient. Change their access level using the drop down menu.

This sends an invitation to the person you’ve added to create a password for their account. If they already have a Propeller account, they’ll be added as a follower straight away and don’t need to do any setting up.